5

I was a first time customer and felt welcome in their business. I had an idea of what was wrong with my vehicle and they have an online appointment booking service so I got my car in on my schedule. They were great. They did an inspection and they send you a comprehensive report explaining issues and rating them on importance. I found that very helpful. Now that I am a customer with Napa, and I feel like family, I will definitely bring my vehicle back for service again. Thank you Upper James Napa.

5

Thank you very much for doing Excellent job on the car breaks!

5

Customer Service was exceptional. They took the time to really explain the diagnosis and it was a fair price. I would highly recommend them.

5

GREAT SERVICE AND GREAT STAFF. THANK YOU

4

Always awesome caring service

Thank you for the great review James!

- Upper James AutoPro
5

They work hard to provide a good service. I will be using them again.

5

They seem to genuinely care and try hard to provide a good service.

Hello PW, Thank you for your 5 star rating and your review! We're looking forward to seeing you again at our shop. Have a good day!

- Upper James AutoPro
5

Excellent Service

5

Best service experience in the Hamilton area hands down. Very professional ,reliable and on time.

5

Amazing service! Alyssa is the absolute best and extremely kind and professional. As someone with little to no experience related to cars or anything auto, I was worried about price gouging for services that I may or may not need. However, Alyssa and her team were very honest and sincere when I explained my situation. I highly recommend going to this location, and I promise you, they will take care of you!

Hi Annie, Thank you for your kind review! We're looking forward to seeing you again at our shop. Have a great day!

- Upper James AutoPro